Make sure that you agree with the following terms and conditions because your further use and browsing of the above website www.stratossport.gr implies your explicit and unconditional consent and consent with them.
1. INTRODUCTION
Stratossport.gr is an online store selling products and services (clothing, footwear, accessories, etc.) via the Internet, which belongs to the company STRATOS SPORT, Trade of Sports Goods via the Internet, based in Samos, 17 Kapetan Stamati Street, with VAT, Samos Tax Office. The visitor / user of the website is invited to carefully read these terms of use and to visit / use the pages / services of stratossport.gr only if he fully accepts them. Upon the visitor / user entering this website, it is presumed that he has become aware of the terms of use, accepts these terms and waives any claim he may have made from his visit to stratossport.gr.
Stratossport.gr reserves the right to add, modify and / or remove at any time any element and / or information contained therein as well as to temporarily or permanently suspend part or all of its services without any notice at its sole discretion.
Any invalidity of some terms herein does not invalidate the rest. The non-exercise by stratossport.gr of his rights under these terms does not imply his resignation from these rights. Stratossport.gr is not responsible for violation of these terms due to reasons of force majeure, such as extreme weather events, earthquakes, floods, fires, emergencies, etc.
The use of this website by each user is at his own risk. The content of this website does not constitute and can in no way be construed as providing advice, direct or indirect encouragement to users to take any action. The evaluation of the content of this website is at the discretion of each user, who also assumes responsibility for the use of any part of it.
In case of non-acceptance of any terms of use, the use of stratossport.gr is expressly prohibited.
2. INFORMATION / PRODUCTS PROVIDED
Stratossport.gr is committed to the quality, completeness and validity of the information provided on this website, both in terms of the identity of stratossport.gr and the services provided by it subject to any technical or typographical errors, which can not be predicted or have occurred unintentionally or interruptions of this website due to force majeure. In particular, stratossport.gr is not responsible for defective products and / or untrue information regarding the goods of its suppliers and contained in this website. The relevant responsibility lies solely with its individual suppliers.
3. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS-TRADEMARKS
All content of stratossport.gr, including images, graphics, photos, drawings, texts, services provided and in general all the files of this website, except for the explicitly mentioned exceptions (copyrights of third parties, partners and organizations), are copyright , registered trademarks and service marks of stratossport.gr and the company. and are protected by the relevant provisions of Greek law, European law and international conventions and treaties. The other products or services mentioned on the web pages of this website and bearing the marks of the respective organizations, companies, partners, associations or publications, are their own intellectual property and therefore these bodies bear the relevant responsibility.
It is prohibited to copy, distribute, modify, alter, compile, format, reproduce, distribute, transfer, sell, republish, upload data to any computer (upload) in any way any information (in whole, in part or in summary) provided on this site in any way or means, including posting them on the Internet or making the information available on the Internet in any other way without the prior written permission of STRATOS SPORT.
4. PERSONAL DATA OF VISITORS / USERS
Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, ie the General Data Protection Regulation (GDPR), is the new regulatory framework of the European Union in the field in question. The object of the law is to establish the conditions for the processing of personal data, in order to protect the rights and freedoms of natural persons and in particular the right to protection of personal data. The Regulation entered into force on 25 May 2018 and repeals Directive 95/46 / EC (General Regulation on Data Protection).
Personal Data Protection
The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain sectors, the current Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPX).
STRATOS SPORT is committed to protect the personal data of visitors / users of the stratossport.gr website and to comply with the relevant provisions on personal data protection (Law 2472/1997 for the protection of the individual from the processing of personal data) as applicable .
It is not required to provide data that constitute personal data for navigating stratossport.gr or for accessing its content, except in those cases where in order for a visitor / user to access some offers, he must first become a member of stratossport. gr.
However, if the visitor / user wishes to order products but also to ensure the possibility of communication with him and in general for the support, promotion and execution of the business relationship with him, it is possible that he will be asked to disclose his personal information. details (such as name, occupation, email address, date of birth, etc.). Any personal data of the users are intended exclusively for the purpose of the execution of the orders and the contracts that will be concluded through stratossport.gr for the provision of the products. Also, visitors / users when registering in the services of stratossport.gr have the opportunity, if they wish, to request information on new products of this online store as well as the existing offers either from the company itself or from cooperating companies by email to their declared e-mail address or by promotional-informative message via SMS on their mobile phone. In this case the visitor / user agrees that the information submitted to stratossport.gr is complete, correct, true, accurate and valid and that if any changes will inform the relevant service of stratossport.gr so that the registration information is kept complete, correct , true, expensive and valid. If the user wishes to stop the communication for promotional reasons, it is enough to visit the contact form of the website www. stratossport.gr, where he can declare his relevant wish at any time. Members remain solely responsible for all operations carried out under their personal password, username and generally their account. Members agree to immediately notify stratossport.gr of any unauthorized use of their account and of any and / or possible breach of security. Also, members are solely responsible for the careful use of their account and their formal exit from their account at the end of each year. Stratossport.gr is not responsible for any damage or loss arising from the inability of members to respect and follow this clause. By registering at stratossport.gr the user consents that his personal data be used by the company STRATOS SPORT as responsible for their processing through automated means either by himself or through any other person appointed by STRATOS SPORT for its processing order and on its behalf.
However, because unauthorized third parties may be able to read users’ messages sent over the Internet, users are advised not to e-mail information that they wish to remain confidential.
Registered users as well as those who provide their personal information on the website stratossport.gr, have the right to request and receive from the STRATOS SPORT the following information: a) all personal data concerning them, b) the purposes of processing and the recipients, c) the correction of their data kept in the file, as well as the right to object at any time to the data concerning them.
Registered users have the right to request at any time and free of charge the deletion of their data, at any time by sending an email to info @ stratossport.gr.
The disclosure of personal data by users of stratossport.gr in the above manner constitutes acceptance of the terms of use of this data in accordance with the present. In case the user does not consent to the above use of his personal data, he should not fill in the relevant fields.
5. SECURITY
Stratossport.gr makes every reasonable effort to secure the personal data of users by observing strict security measures, which at the discretion of stratossport.gr may be changed or modified. Users, however, are informed that sending confidential information via e-mail services is not the safest way to send it, as it involves the risk of being read this information by unauthorized third parties.
To ensure the protection of users’ personal data, your transactions in our online store Stratossport.gr are protected by top online security systems of Alpha Bank which guarantee a secure trading environment. With this security technology, every item you enter in our e-shop is encrypted before it goes online and then the authenticity of the message and the server where the message came from is investigated.
Finally, personal security is the password given by the user when he becomes a member of www.Stratossport.gr. Stratossport.gr advises users, for security reasons, to change their password regularly and to avoid using the same and easily traceable passwords.
6. MINOR USERS
Stratossport.gr is against the collection of data on minors, ie people under 18 years of age.
7. OTHER INFORMATION PROVIDED BY VISITORS
If the visitors of Stratossport.gr use the communication possibilities provided by this website to provide information other than personal data, such as suggestions about the website or ideas for ads and products as well as any other relevant information, the This information, proposals and ideas come into the possession of Stratossport.gr with the consent of the visitor and can be used / utilized by Stratossport.gr in any way (eg reproduction, modification, notification to third parties, etc.) for commercial or non-purposes, and the visitor who provides the said information, suggestions and ideas waives any right to the said information, suggestions and ideas provided voluntarily as well as waives any right to compensation for the use of the above material by Stratossport.gr .
8. ETHICS AND LIABILITY OF USERS / MEMBERS-DAMAGE / COMPENSATION
The visitor / user of this website is solely responsible for its legal use and is obliged to refrain from any illegal acts and abusive behavior as well as from the adoption of illegal practices and practices of unfair competition.
The visitor / user is prohibited from sending or transmitting illegal material through Stratossport.gr. Material that infringes the rights of third parties (such as intellectual and industrial property rights and privacy and privacy rights) and / or is false, inaccurate, threatening, abusive, offensive, obscene, violent, defamatory or inciting criminal acts. Visitors / users are also prohibited from causing harm to minors in any way, forging or otherwise altering the identities of users / members in order to mislead about the origin of the content transmitted through Stratossport.gr, the post, posting, sending or using any other means to place any unsolicited advertising or other content related to the promotion of products or services or third party websites, sending unsolicited and uninvited emails from the recipient and any other promotion of unwanted content. Harassment of third parties in any way is prohibited. Visitors / users agree that they will not endanger the security of this website and that they will not prevent any user from accessing this website. Using the website for illegal purposes carries civil and criminal penalties. The visitor / user agrees and accepts that Stratossport.gr bears no responsibility for material with the above characteristics, which comes from third parties and is hosted on the website, while in no case can it be considered that Stratossport.gr embraces or accepts such content.
The user / member understands and accepts that using the services of Stratossport.gr may be exposed to offensive, immoral or illegal content.
In case Stratossport.gr is notified that any content causes moral damage or other damage to a third party, reserves the right to immediately delete this content and at the same time to terminate the account of the user / member, who violates the terms of the present. Stratossport.gr states that it will cooperate with any police or judicial authority, in order to reveal the identity of any user who publishes or transmits similar material or information.
Visitors / users undertake that their information submitted to Stratossport.gr is complete, correct and accurate, that they comply with the rules of Greek law and especially with the provisions of telecommunications legislation, that they abstain from any illegal and contrary to good morals use of Stratossport.gr and that they do not violate any rights of third parties and, in particular, personal privacy.
In the event that a visitor / user causes technical damage to the website or the systems that transmit the website to visitors / users, he is responsible for any damage resulting from that damage and assumes any cost to repair the damage.
Also, the visitor / user of Stratossport.gr understands and accepts that he retains the exclusive responsibility to compensate Stratossport.gr and its associates for any legal dispute that arises between him and third parties due to the content that he provides for posting, publication or other transfer through the services of Stratossport.gr as well as in case of inaccurate registration of data during its registration or updating of its data and in general in case of any violation of these terms of use.
9. DURATION
The visitor / user understands and accepts that Stratossport.gr reserves the exclusive right, without any prior notice, to stop using his / her passwords for his / her services and / or to stop making his / her content available to the visitors / users he / she believes that they have violated the letter and the spirit of these terms of use. Stratossport.gr does not bear any obligation towards the visitor / user for the above interruption or for any case of claim related to the above interruption.
10. LIMITATION OF LIABILITY
Stratossport.gr is not liable to its customers / users for damages that may arise from the execution or not of their order (except in the cases of paragraph 13 “Product Returns”.
Stratossport.gr reserves the right to deliver the goods in cases of force majeure.
Stratossport.gr can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.
Stratossport.gr is not responsible for any kind of damage suffered by the visitor / user of the pages, services, options and contents of Stratossport.gr, which he proceeds on his own initiative and responsibility (eg indicative but not restrictive damage due to illegal acts of third parties such as interception or decryption of codes and data, dissemination of viruses during the use of the website or reproduction (download) of content of its content, in problems that may occur during the use of computers (e.g. data loss etc) etc). Stratossport.gr is used as is, without express or implied warranty and depending on its availability. Stratossport.gr makes reasonable efforts for the maintenance and availability of its content. Nevertheless, users accept that Stratossport.gr reserves the right to modify and / or temporarily or permanently suspend all or part of it with and / or without notice to users, as availability may be affected by their equipment. users, from other communication networks, from the large number of people who try to use Stratossport.gr at the same time or for other reasons. Therefore, Stratossport.gr does not bear any responsibility for any kind of damage (positive, negative, negligent, intra-contractual or other) resulting from the inability of users to access it, the cessation of all or part of it, the delay, non-delivery, interruption or poor quality of receiving its services or loss of their content, the existence of any kind of errors. In any case, Stratossport.gr reserves the right at any time to temporarily or permanently suspend the operation of all or part of it for reasons of maintenance or upgrade or for any reason.
Stratossport.gr does not guarantee that the pages, services, options and contents will be provided without interruption, without errors, that this website will be secure, that errors will be corrected on this website or that the server makes available Stratossport.gr has no viruses or other harmful elements. The cost of any corrections or services is borne by the visitor / user and in no case Stratossport.gr.
11. COOKIES
Stratossport.gr may use cookies to identify the user. Cookies are small text files, stored on the hard drive of each user, do not take knowledge of any document or file from the user’s computer and are used only to facilitate the user’s access to specific services, for marketing purposes as well as for statistical purposes, so to determine the areas in which the services of Stratossport.gr are useful or popular. The user can configure his server so that he does not receive cookies, either in total or on a case by case basis. In this case, the user can not further access these services.
12. LINKS TO OTHER WEBSITES
Stratossport.gr may contain links to other websites. The connection of Stratossport.gr with other websites through links is done only for the convenience of the visitors / users. These websites are not under the control of Stratossport.gr and therefore Stratossport.gr is not responsible for the availability, content, privacy policy, quality and completeness of their services. Stratossport.gr is not responsible for any direct or indirect damage to users / visitors, resulting from the use of the ability to connect to another website through links or from the use of data and information contained in any similar website. Therefore, for any problem that arises during their visit / use, the visitor / user must go directly to the respective websites and pages, which bear full responsibility (civil and criminal) responsibility for security, law, validity of the content of their websites and the provision of their services excluding any responsibility of Stratossport.gr. Stratossport.gr in no case should be considered as embracing or accepting the content or services of these websites and the pages to which it refers or links to them in any way.
13. PRODUCT RETURNS
Returns of products with charge of STRATOS SPORT
The customer has the right to return the products purchased from this online store at the expense of STRATOS SPORT., In the following cases?
1. If, through the fault of Stratossport.gr, wrong products were sold (error in receiving the order, in the invoicing, in the shipment, etc.). In this case, the customer may either refuse to pick up the product from the beginning or request a refund. Returned products must be in excellent condition, sealed, complete and without any damage. The packaging of the product should be the one that normally accompanies the product and should be in excellent condition.
2. If, through the fault of Stratossport.gr, products of poor quality were sold (damaged during transport, with poor packaging, etc.). In this case, the customer must not accept the receipt of the product and contact this online store. In case the customer agrees to receive the product, Stratossport.gr will not accept any return and therefore will not make a replacement. In addition, in case the customer does not return the product then, a new product will not be sent to him and the customer will have to place a new order / purchase. The product must be returned in the condition it was delivered.
In both cases, the maximum return period may not exceed fourteen (14) calendar days from the date of receipt.
Returns of products at the customer’s expense
The customer reserves the right to return the products purchased, free of charge and without obligation to announce the reason for which he wishes the products returned, within fourteen (14) calendar days from the date of receipt. In this case, it is charged with the direct cost of returning the products. Returns will only be accepted if the products that the customer wishes to return are in exactly the same condition in which they were received, ie without being unsealed or their packaging being damaged. The customer must complete and send to Stratossport.gr the relevant withdrawal form that he will find on this website within the above deadline.
In case of return of the products, the refund corresponding to the products ordered by the customer, will be completed within 15 days from the date that Stratossport.gr will receive the returned products. The return can be done by crediting the customer’s bank account, which will be notified to Stratossport.gr in time and in writing.
Generally
In any case of return of products, the customer is obliged to deliver intact and in excellent condition all the documents that accompanied the product (eg DAT, Retail, marketing material or any other promotional material, etc.).
14. WARRANTY
Stratossport.gr does not provide any guarantee either for the quality, or for the suitability of the products sold for any specific purpose, nor does it guarantee the safety and protection of the users of these products. Such guarantees are provided, if any, only by the manufacturers and the customer must be informed of the packaging of the product. Any telephone information provided by Stratossport.gr regarding manufacturers’ guarantees is made simply for the convenience of the customer and in no case is it a guarantee of Stratossport.gr.
15. ORDERS / DELIVERY OF PRODUCTS / SHIPPING COSTS
Generally
Orders are accepted and orders are shipped only within Greece. Shipments are made daily except Saturdays, Sundays and public holidays between 9.00 am-17.00 pm.
The various product offers that appear in this online store are valid until stocks last.
Prices
The prices listed are the final ones, ie VAT is included. Stratossport.gr reserves the right to change prices without prior notice to customers. In any case, the customer at the time of receipt of the product ordered will pay the price, which was listed at the time of order.
Order Completion / Confirmation
Upon completion of the order, the customer will receive from Stratossport.gr via email and / or by phone the confirmation and the order number.
Cancellation of order
Before the order is completed, during the electronic order process, the customer can click on the corresponding field “Cancel” and thus proceed to the automatic cancellation of his order.
Modification of the order
After the completion of the order, changes can be made if requested within 24 hours
Product availability
In case a product ordered by the customer is not available, then Stratossport.gr will contact him via email and / or phone, within a reasonable time from the placement of the order, to inform him about when delivery is likely . If the customer considers that the time of receipt of the product does not satisfy him, he can cancel the order of the product in question while any other order can be executed normally.
Order tracking
Stratossport.gr provides the customer with the opportunity to monitor the progress of his order, through the informative emails he receives every time his order changes stage. Also, at any time, the customer can enter the field “My Account” and give his codes (username and password) in order to be informed about the stage of his order.
Products delivery
In case the purchase was made by credit card to secure the holder, the delivery of the products is done only to the buyer, who must pick up the order in person by presenting his original ID or passport and credit card. Receipt of the order by a third party is prohibited unless the buyer authorizes a third party in writing. In the case of a written authorization, the authorized person must present the above documents in order to complete the delivery of the products made by credit card.
Delivery time
Delivery is made no later than 30 days from the day of the order and depends on the availability of the products. In exceptional cases and if the customer has been previously informed, the delivery time may be extended.
Delivery method
The products are received exclusively through a courier company.
Shipping / COD
Regardless of the method of payment (by credit card or cash on delivery), any shipping and cash on delivery management costs are borne in each case by the customer-buyer and are paid by the latter to the employee of the courier company upon delivery-receipt of the products.
Shipping costs for all of Greece, regardless of the volume and / or weight of the products amount to 4.9 € + 1 € cash on delivery costs (unless there is a change in this amount, but in which there will be relevant information).
16. METHODS OF PAYMENT
PAYMENT BY CREDIT CARD
The online store Stratossport.gr accepts Visa, Mastercard, Maestro, American Express, Diners, Discover through Alpha Bank’s platform “Alpha e-Commerce”.
There is no possibility of payment in installments but the amount will be repaid in a lump sum. The amount of the lump sum repayment, in addition to the value of the products, also includes the shipping costs.
For purchases made by credit card, the customer should follow the instructions found in this online store. In the order form he will find, he will have to fill in the number and the expiration date of his credit card. Credit card debit is made subject to verification and certification of the data and its validity. The customer is solely responsible for the correct registration and truth of the credit card details.
In any case of purchase, the buyer must also be the holder of the card used for the respective transaction.
BANK TRANSFER
Make your payment directly to our bank account. Please use your order ID as proof of payment. Your order will not be shipped until the amount is cleared in our account.
Bank: Alpha Bank
IBAN: GR5701406020602002330001617
Beneficiary: ΧΑΤΖΗΔΑΚΗ ΣΤΑΜΑΤΙΑ ΕΥΣΤΡΑΤΙΟΥ
BIC / Swift: CRBAGRAA
PAYMENT BY DELIVERING THE ORDER AT THE CUSTOMER’S AREA (COD)
The customer pays the employee of the courier company, who acts on the orders of Stratossport.gr, with the delivery of the order at his place.
In both payment methods there is the option of issuing either a retail receipt or an invoice.
Invoice is issued to companies and freelancers, if they fill in the following information when ordering: company name, VAT number, Tax Office and profession for the self-employed.
17. POST OFFICE-COURIERS
The delivery of the products is done by cooperating courier companies, in which Stratossport.gr promotes the personal data of the users, such as name and shipping address, so that it is possible to deliver and execute orders.
18. DELAY OF ORDER
The order may be delayed for the following reasons:
1. The product has been delayed from being shipped by our supplier. In this case, Stratossport.gr will contact the customer to ask if he wants the order to be delivered without this product or to offer him an alternative. This item will be sent to the customer upon receipt in our warehouses.
2. The product has already been removed and is no longer available. In this case, Stratossport.gr will contact the customer to provide him with an alternative solution.
3. In periods of extreme weather events or strikes as well as in case of force majeure, which may affect the transport and delivery of the customer’s order. In this case, Stratossport.gr will contact the customer as soon as possible, in order for the latter to state if he wishes to complete the order under these conditions.
4. In case it is impossible to communicate by phone and / or via email with the customer (if, for example, there is a problem with the order, either in relation to the product or in relation to its payment) because e.g. the customer details entered are not properly updated.
19. APPLICABLE LAW AND JURISDICTION
These terms of use and the use of the Stratossport.gr website are governed by Greek Law, the applicable legal provisions of the European Union and the relevant International Treaties. In the event that any of these terms would be deemed invalid or void, this void or cancellation will not affect the validity of the other terms. The Courts of Athens are responsible for resolving any dispute that may arise from the use of the Stratossport.gr website or regarding the interpretation or application of these terms of use or on their occasion.
20. CONTACT
For any clarification related to Stratossport.gr users can contact the phones 6986787455 or contact Stratossport.gr at the email address [email protected] as well as at the postal address: Captain Stamati 17, Samos Post Code: 83100.
